Comprehensive Review of the 2020 Kia Soul EX


Intro
In the used automobile market, the 2020 Kia Soul EX stands out as a unique contender. Its distinctive design, coupled with a spacious interior, catches the eye of many potential buyers. The appeal doesn’t stop there, however. This vehicle has ever so much more to offer, making it an intriguing choice for both the casual driver and the more discerning automotive enthusiast. By closely examining the performance metrics, user experiences, and overall market position of the Kia Soul EX, this guide aims to provide a thorough understanding of its pros and cons, assisting prospective owners in making an informed decision as they navigate their purchasing journey.
Performance Metrics
Fuel Efficiency
When it comes to fuel efficiency, the 2020 Kia Soul EX proves to be quite commendable. Running on a 2.0-liter four-cylinder engine, this model promises a balance between performance and economy. On average, drivers can expect around 27 miles per gallon in the city and 33 on the highway. While these numbers aren't revolutionary in the compact car segment, they do contribute positively to the Soul’s overall appeal, especially for those looking to economize on fuel costs without sacrificing too much on performance.
Handling and Stability
The handling of the Soul EX is another aspect worth exploring. With its boxy shape and low center of gravity, it provides a surprisingly stable driving experience. The suspension system, equipped with front MacPherson struts and a rear multi-link setup, creates a comfortable ride, even over uneven surfaces. Steering feel is responsive, although it may not have the sportiness that some drivers prefer. Overall, it showcases a reliable performance, particularly in urban and suburban settings, making it a sensible option for daily commutes.
Value Retention and Depreciation
In the ever-changing vehicle market, understanding a car's value retention is crucial. According to experts, the 2020 Kia Soul EX tends to hold its value reasonably well, especially considering its mix of features and reliability. Depreciation rates for this model fall within the expected range, with many users reporting that they can resell the vehicle for a decent price even a few years down the line. This is something to consider for buyers who may not want to hold onto a car indefinitely.
Manufacturer Reputation Analysis
Kia has made significant strides in improving its brand reputation over the past decade. Once seen as an economy brand, the company has shifted perceptions by focusing on quality, technology, and customer service. The 2020 Kia Soul EX benefits from this reputation, which lends it credibility in the market. Consumer reports highlight the vehicle’s quality construction and reliable performance as factors contributing to an overall positive buying experience.
"Kia's commitment to enhancing quality and performance has really changed how people view their cars. The Soul EX is a testament to that shift." - Auto expert
Overview of the Kia Soul EX
The Kia Soul EX holds a unique spot in the automotive landscape, distinguishing itself with a quirky design and practical features. In a market flooded with conventional SUVs and sedans, it’s a breath of fresh air for buyers seeking something with character. The Spirit of the Soul isn’t just about looks; it’s a blend of functionality, technology, and comfort. This section delves into the first impressions of the Kia Soul EX, shedding light on the reasons it continues to pique the interest of potential buyers.
Design and Aesthetics
Exterior Features
The exterior features of the Kia Soul EX introduce a bold style, with its boxy shape and distinctive profile making it stand out. The headlights and taillights, sharply designed, give it an expressive face. Buyers are often drawn to this design for its practicality—the shape aids in maximizing interior space, which is a significant factor for families and urban dwellers.
A particularly eye-catching element is the signature tiger-nose grille. It's more than just a visual cue; it contributes to the vehicle’s aerodynamics. With a wide array of available colors, the car can be personalized, highlighting a sense of fun for those who love to flaunt a unique style. Driving around in one of these is almost like saying, "I’m not afraid to be different."
Interior Comfort and Layout
When stepping inside, the interior comfort and layout prove equally inviting. The ergonomically arranged dashboard provides easy access to controls without requiring distraction. Many potential buyers appreciate that the seats are designed with ample cushioning, making it a great choice for lengthy drives.
The layout boasts versatile cargo space. With the rear seats folded down, it can accommodate larger items, catering well to active lifestyles. This adaptability positions the Kia Soul EX as a favorite among those who need a vehicle for both daily commutes and weekend adventures. Additionally, the cabin’s materials have a quality feel—soft touch points minimize that cheap plastic vibe you sometimes encounter in less upscale vehicles.
Color Options and Customization
The color options and customization available with the Kia Soul EX extend beyond the typical array of hues. You can find everything from vibrant greens to deep blues, appealing to both traditionalists and those looking to add a splash of personality to their ride. Customization packages allow buyers to enhance features such as upholstery and trim, making it easy to tailor the vehicle to individual tastes.
This is important as it reflects an understanding of consumer desires. People want their vehicles to be an expression of themselves. A vehicle that can be customized adds a personal touch, promoting a stronger connection between owner and car.
Trim Levels and Variants
Base Model Specifications
Diving deeper into the base model specifications, the Kia Soul EX features a robust setting. Typically equipped with a 2.0-liter engine, it delivers a respectable output. The overall configuration makes for a balance that’s appealing in both urban and suburban settings. The base model offers a generous set of features that effectively meet the needs of most drivers, ensuring that it’s not just a barebones option.
This model also incorporates safety features like lane-keeping assist, which are becoming increasingly standard in today’s vehicles. Buyers frequently praise the value in this aspect because the inclusion of such technologies often means lower insurance costs and enhanced overall safety.
Available Options within the EX Trim
Within the EX trim, there are additional options that amplify the driving experience. These may include upgraded infotainment systems and sound systems. Owners can install premium speakers that significantly elevate the audio quality, pleasing music lovers.
What sets the EX apart is not just these features but the balance of cost-effectiveness—sensible pricing for worthwhile upgrades. It's a thoughtful choice for those who want more without going overboard on budget.


Comparative Analysis with Higher Trims
Finally, a comparative analysis with higher trims reveals nuances that buyers should weigh. Higher trims often come with more advanced features, like wireless charging or panoramic sunroofs. However, the question remains—are these extras necessary?
Many buyers lean toward the EX trim as it strikes an excellent balance between price and features. For someone who desires the feel of luxury without excessive expenditure, the EX presents itself as an attractive and sensible option. Ultimately, it encourages potential buyers to reflect on their true wants versus needs, guiding them towards making an informed choice.
Performance and Handling
The performance and handling of the used 2020 Kia Soul EX are pivotal elements that not only define the driving experience but also significantly contribute to its popularity among consumers. When it comes to vehicles, how they drive is often just as important as how they look or how much they cost. The Soul EX, positioned as a compact utility vehicle, marries functionality with a zesty driving spirit. Here’s a closer look at its engine specifications and ride quality aspects that potential buyers should weigh when considering their purchase.
Engine Specifications
Power Output and Torque
The 2020 Kia Soul EX is equipped with a peppy 2.0-liter engine that is capable of churning out 147 horsepower and 132 pound-feet of torque. This power output strikes a fine balance between spirited driving and everyday practicality. Drivers searching for a vehicle that delivers just the right touch of punch on city streets will find this engine a competent option. Additionally, the Soul’s powertrain offers a level of responsiveness that contributes positively to overall driving enjoyment. Some may argue it doesn't thunder down the highway like a muscle car, but its adequate power about town is more than enough to keep most drivers satisfied.
One of the unique features of the Soul EX's engine is its smooth CVT, or continuously variable transmission. It substitutes the traditional gear-shifting experience with a more seamless acceleration feel. This can be both a blessing and a curse; while it enhances fuel efficiency, some enthusiasts may miss the more tactile experience of shifting gears themselves.
Fuel Efficiency Ratings
When it comes to fuel efficiency, the Soul EX excels with its EPA ratings of approximately 29 mpg in the city and 35 mpg on the highway. This makes it an appealing choice for those keen on economizing on fuel expenses. With rising gas prices, a high fuel efficiency rating often becomes a decisive factor for many buyers. The Soul provides a comfortable amphibious feel for urban commuting, while also proving its mettle on long highway drives.
This vehicle is specifically chosen by many due to its distinctive approach to fuel efficiency—combining both practicality with a refusal to compromise performance. However, it’s worth noting that driving style can heavily influence actual fuel consumption.
Drive Train Configurations
The 2020 Kia Soul EX primarily comes with a front-wheel-drive (FWD) configuration, though an all-wheel-drive option was not available for this trim. The FWD system is unfussy and allows for a straightforward driving experience, appealing to a broad spectrum of buyers. The key characteristic here is its predictability; it handles well in varying road conditions without much fuss.
What sets the Soul apart is its roomy interior alongside this configuration—an unlikely hero where performance meets practicality. FWD typically affords optimal fuel economy compared to all-wheel-drive systems, a feature that many potential buyers appreciate. Yet, in harsher weather conditions, some may find themselves wishing for an AWD alternative.
Ride Quality and Suspension
Handling Characteristics
In terms of handling, the Soul EX offers a commendable ride quality. Its suspension is set up to provide a comfortable experience while still tackling corners with a surprising level of agility for a compact SUV. The Soul feels stable on the road, and drivers can feel confident navigating through tight turns or uneven surfaces.
This handling characteristic, combined with a tightly built framework, results in a driving experience that instills a sense of security. Passengers tend to feel remarkably at ease during both city commutes and longer journeys. Though the handling is generally positive, some reviewers have mentioned that it could be a bit soft when pushed hard into corners, which can lead to some body roll.
Comparison with Competitors
When directly comparing the Soul EX with its contemporaries, such as the Honda HR-V or the Toyota C-HR, the Kia often stands out due to its distinctive boxy design and surprisingly spacious interior. While these competitors may offer a more refined handling experience, the Soul’s blend of practicality and performance makes it hard to view through a negative lens.
Many buyers see the Soul as a more affordable option with similar features found in higher-end models. It’s often praised for its unique design while maintaining competitive ride quality, making it a more relatable choice for younger buyers or those looking to avoid the cookie-cutter SUV experience.
User Testimonies on Ride Comfort
Feedback from users consistently highlights the Soul EX's impressive comfort levels. Many drivers note that the spacious interior allows for an enjoyable ride, whether they are carrying a full load of passengers or merely commuting solo. Users appreciate the vehicle’s ability to absorb bumps and uneven patches of road, translating to a more pleasant overall experience.
"I never thought I’d find such comfort in a compact SUV, but the Soul EX surprised me! It's like driving my couch around—just without the cushions that are always falling off!"
Regular drivers report satisfaction with the visibility provided by the Soul’s design, as well as an easy entry and exit due to its height. However, there are criticisms too—some drivers do mention that the seats could be a touch more supportive for long-distance driving.
In summary, the 2020 Kia Soul EX offers a dynamic balance between performance and handling. Its engine capabilities coupled with fuel efficiency make it a smart choice for many. Its handling, while not perfect, remains formidable for a compact SUV, making it appealing to a broad audience.
Technology and Features
In recent years, the automotive landscape has seen a seismic shift towards cutting-edge technology and user-centric features. The used 2020 Kia Soul EX stands out due to its array of technological advancements that not only enhance driving enjoyment but also ensure a safer and more connected experience. As vehicles become increasingly sophisticated, features like infotainment systems and safety technologies play critical roles in consumer choices. For the prospective buyer, assessing these aspects is vital because they can significantly affect both the driving experience and the vehicle's overall value.
Infotainment System
Audio Quality and Connectivity
One of the standout elements of the Soul EX is its infotainment system. This system offers crystal-clear audio quality, which many users rave about. A distinct feature here is the standard six-speaker layout, married with an option for a premium Harmon Kardon sound system. Audio clarity matters a great deal to many drivers and passengers alike, creating an immersive experience while on the road. The audio connectivity options are equally extensive—Bluetooth, USB ports, and auxiliary inputs, ensuring that you can play your favorite tunes seamlessly. The system not only facilitates great sound but provides an interface that feels intuitive and responsive, which is why it’s often seen as a beneficial choice for those who prioritize connectivity and entertainment during their drive.


Smartphone Integration Capabilities
In today’s tech-savvy world, smartphone integration has become a must-have feature, and the 2020 Kia Soul EX doesn't disappoint. With Android Auto and Apple CarPlay support, connecting your device feels like a breeze. This capability allows for seamless access to navigation, music, and other apps, right on the car's touchscreen. A key characteristic of this integration is the user-friendly interface that mirrors your smartphone’s layout, which makes it comfortable to use while driving. However, potential buyers should note that the connectivity sometimes requires consistent updates to keep things running smoothly. Despite this, the overall functionality is often viewed positively, contributing to the vehicle's appeal among younger audiences and digital nomads seeking reliable tech features.
Navigation and User Interface
Navigating unfamiliar territory can be a headache, but the Soul EX's user interface simplifies this. The standard infotainment system includes a 10.25-inch touchscreen with built-in navigation capability. What stands out here is the user-friendly layout—a blend of straightforward icons and large touch targets make it easy to operate while driving. The real-time traffic updates help to minimize delays and enhance travel efficiency. However, it's important to consider that some competitors may offer more advanced mapping systems, yet the Kia’s system remains solid and satisfactory for most users. This balance between functionality and ease of use reinforces why it’s a valuable feature for anyone considering the Soul EX.
Safety Features
Crash Test Ratings
Safety in a vehicle is paramount, and the 2020 Kia Soul EX has received commendable crash test ratings from reputable agencies like the IIHS and NHTSA. These ratings reflect how well the car holds up in various collision situations, which is an essential point for any potential buyer. The fact that it earned a five-star overall rating speaks volumes about its design and engineering. Unique aspects of the Soul's crashworthiness include its rigid body structure and advanced airbags. Although higher trims may have additional safety features, the base safety ratings are still a strong incentive for buyers prioritizing peace of mind.
Driver Assistance Technologies
Today's vehicles often come packed with driver assistance technologies that enhance safety, and the Soul EX is no exception. Features such as lane-keeping assist, blind-spot monitoring, and forward-collision warning are integral in preventing accidents and promoting safer driving habits. A defining feature is the adaptability of these systems, which work unobtrusively in the background to alert drivers without being overly intrusive. However, a critique that sometimes surfaces is the inconsistency in alerts; some users report that the sensors can be overly sensitive or miss certain situations. Still, these technologies significantly uplift the vehicle's safety profile, leaving buyers feeling more secure behind the wheel.
Real-World Safety Performance
Real-world performance is often where theory meets practice, and the Soul EX has made its mark here as well. Consumer reports and testimonials highlight instances where the vehicle's safety features effectively prevented potential collisions or mitigated damage during accidents. Many drivers appreciate the blend of technology and physical safety elements that contribute to a reassuring drive. While some advanced rivals might offer additional automated features, the overall safety performance of the Soul EX is commendable and a valid consideration when weighing its market position amongst competitors.
"The 2020 Kia Soul EX has elevated its status in the compact SUV market, thanks to its tech-savvy features and reliable safety ratings—perfect for urban environments and family road trips alike."
In summary, the technology and features of the 2020 Kia Soul EX showcase its capabilities to meet the needs of modern drivers. From entertainment to safety, the functionalities throughout the vehicle enhance the overall driving experience, making it a worthy option for buyers considering reliability, tech, and safety.
Market Positioning
Market positioning is a critical factor that shapes the perception and viability of the used 2020 Kia Soul EX in the automotive marketplace. When potential buyers consider their options, understanding how a vehicle fits into its market context becomes key. The 2020 Soul EX, with its distinctive character and features, occupies a unique spot among competitors, which is worth analyzing in detail.
Pricing Trends
Current Market Value Assessment
The current market value assessment of the used 2020 Kia Soul EX gives valuable insight into its pricing structure relative to its features and overall desirability. When we look at the pricing landscape, the Soul EX holds a sweet spot, appealing to consumers who are after a value-driven option that doesn’t skimp on features.
A notable characteristic of the current market assessment is its reflection of the Soul EX's depreciation rate which generally remains favorable. Potential buyers can expect to find well-maintained examples of this model at reasonable prices, making it a robust contender in the used market. The distinctive design and reputation for reliability tend to keep its demand steady, further enhancing its market value.
However, one must be mindful of the variations in pricing based on factors such as mileage, condition, and geographic location. This market value assessment, while providing a solid baseline, should always incorporate consideration of these variables to get a clearer picture of potential expenses.
Price Competitiveness with Similar Models
When placed alongside similar models, the price competitiveness of the used 2020 Kia Soul EX stands out. It competes effectively with vehicles like the Honda HR-V and the Nissan Kicks, offering comparable features at a more accessible price point.
The Soul EX is known not just for its affordability but also for providing a notable range of features even in its base model. This ability to balance cost with quality is a key aspect that makes it popular among buyers.
On the downside, some competitors may offer enhanced performance options or more premium interiors, which can be appealing to certain demographics. Nonetheless, for buyers prioritizing value, the Soul EX remains an attractive choice in a competitive landscape.
Impact of Mileage on Pricing
The impact of mileage on pricing for the used 2020 Kia Soul EX is significant and deserves close attention. Typically, lower mileage correlates with higher price tags, and this trend holds true for the Soul EX as well. Buyers often look for vehicles that have not been through extensive wear and tear, as these factors can affect long-term reliability and performance.
A key characteristic of this model is that many used Soul EX vehicles have relatively low mileage, which boosts their appeal. This highlights the importance of examining vehicle history reports and seeking out well-documented maintenance records.
Conversely, it’s crucial to recognize that while higher mileage vehicles may be cheaper, they can potentially lead to higher long-term maintenance costs. Depending on individual budget and preferences, buyers should weigh these variables carefully.
Buyer Demographics
Target Audience Profile
The target audience profile for the used 2020 Kia Soul EX encompasses a broad spectrum, appealing particularly to younger drivers and urban dwellers seeking affordability without sacrificing style or features. Many of its buyers are often first-time car owners or those looking for practical, budget-conscious options.
A major trait of this audience is their preference for vehicles with character. The distinctive design of the Soul EX speaks to their desire for uniqueness in a crowded marketplace. This profile also leans towards tech-savvy consumers who appreciate the infotainment features available in this model.


On a flip side, some of the traditional buyers may find the styling less appealing, as they often prefer more conservative silhouettes. Thus, while the Soul EX attracts a vibrant demographic, there’s also a segment that it doesn't resonate with.
Buyer Preferences and Trends
In recent years, buyer preferences and trends indicate a marked shift towards practicality and safety. For many prospective buyers of the used 2020 Kia Soul EX, fuel efficiency and overall utility become defining factors. These preferences can be especially noticeable among environmentally conscious consumers who aim to minimize their carbon footprints.
Another trend reflective of modern Buyer preferences is the growing importance placed on infotainment and connectivity features. The Soul EX meets these expectations with its user-friendly technological capabilities, making it a strong contender in today’s market.
However, as the auto industry evolves, buyers are also becoming more discerning, often seeking greater customizations and variations in style. This could put pressure on models like the Soul EX to intensify its offerings and remain relevant.
Common Purchase Motivations
Common purchase motivations among buyers of the used 2020 Kia Soul EX generally revolve around a mix of functionality and flair. Many individuals are on the lookout for reliable, cost-effective transportation options, but they also desire a vehicle that reflects their personality.
A significant motivation in the context of the Soul EX is its reputation for longevity and dependability, which translates to a calculated investment. Additionally, the vibrant aesthetics and ample interior space attract buyers looking for something distinctive yet functional for both city and suburban driving.
On the flip side, some buyers might be drawn towards competitors that offer a more robust engine or luxury options, which can detract from the Soul EX's appeal for performance-focused consumers. Understanding these motivations is critical for prospective buyers to ensure they align with their individual needs.
Consumer Feedback
Understanding consumer feedback is crucial when evaluating the used 2020 Kia Soul EX. Feedback from real users provides insights that go beyond the numbers and specifications typically presented. This section highlights essential elements of user and expert opinions that can greatly influence a potential buyer's decision making. Looking at first-hand accounts gives you a feel for reliability, comfort, and everyday usability of the vehicle.
User Reviews
Summary of Positive Feedback
The 2020 Kia Soul EX has garnered a variety of positive reviews from users, and for good reason. Many owners rave about its spacious interior and headroom, which gives it an airy feel. Other notable mentions included the user-friendly technology interface, which has consistently impressed buyers. "I can never go back to my cramped sedan after experiencing the Soul's roominess," said one user on a popular automotive forum. Users also appreciate the vehicle's excellent fuel efficiency, making it ideal for both city commutes and longer road trips. This combination of space and efficiency contributes significantly to the Soul EX's appeal.
Common Complaints
Despite its merits, some users have voiced complaints as well. A frequently listed issue includes the vehicle's engine performance, particularly under heavy acceleration. Many find it satisfactory for everyday driving, but not as powerful as they had hoped. "It’s fine for city driving, but when you need to merge onto the freeway, it's a bit sluggish," one reviewer noted. Additionally, some buyers mentioned the quality of interior materials could feel less premium compared to rivals. While it’s clearly a popular choice, understanding these complaints is crucial for any savvy buyer.
Long-Term Owner Experiences
Long-term experiences can shine a light on the durability and reliability of the Kia Soul EX. According to several owners, the vehicle holds up well even after years of usage, which speaks to its reliability. Owners have shared stories about minimal maintenance needs and relatively low service costs. One owner remarked, "I've had mine for nearly four years, and it still feels like new; all I’ve done is regular oil changes." However, some have expressed concerns regarding the resale value, citing it tends to depreciate faster than competitors. This feedback adds another layer to the car's overall assessment.
Expert Opinions
Critic Ratings and Assessments
Critics generally view the Kia Soul EX positively, with many praising its unique design and practicality. Ratings often highlight its overall value as a strong contender in the compact crossover category. "The Soul is a well-rounded option that doesn't compromise on style or substance," stated an automotive expert during a review. The vehicle's thoughtful design and technology features consistently earn it high marks, making it stand out in a crowded market. The key advantage lies in its competitive pricing for the features offered, providing an attractive option for budget-conscious buyers.
Professional Review Comparisons
When compared with similar models, the 2020 Kia Soul EX often comes out on top. It strikes a favorable balance between cost, features, and performance. Many reviewers have pointed out its superior interior space relative to competitors like the Honda HR-V and Nissan Kicks. The versatility offered by the Soul's unique hatchback design adds to its appeal, attracting those looking for functionality without sacrificing style. However, some critiques still maintain that rivals may provide better acceleration performance. The contrasting assessments enhance the consumer's understanding of the Soul's standing against its peers.
Industry Expert Recommendations
Experts recommend the Kia Soul EX for individuals who prioritize style and functionality. The distinct design is not just aesthetically pleasing but also highly practical. Industry analyses often highlight how its features cater to urban commuters as well as adventurous road-trippers. Though it’s not perfect, experts feel confident in advocating for the Soul as an excellent pick for first-time car buyers or those wanting an affordable, reliable option. In this competitive class, its unique attributes position it favorably, albeit with a few caveats to keep in mind.
Closure
The conclusion of this article serves as a pivotal moment to distill the wealth of detailed insights into the used 2020 Kia Soul EX. This segment wraps up the multitude of features, performance statistics, and market evaluations that characterize this unique vehicle. By synthesizing the findings presented in previous sections, potential buyers gain a clearer understanding of what the Soul EX brings to the table. Key elements such as user feedback, expert assessments, and buyer demographics all converge to paint a complete picture of this vehicle's standing in the among hatchbacks.
Final Thoughts on the Used Kia Soul EX
Overall Value Proposition
The overall value proposition of the used 2020 Kia Soul EX hinges on its remarkable combination of affordability and advanced features. What sets this model apart is the inherent versatility; it suits both urban dwellers needing a compact vehicle and families looking for space. The Soul EX stands out due to its spacious interior, which cleverly optimizes passenger comfort and cargo space. This model typically sits at a lower price point compared to competitors, making it a more accessible choice for budget-conscious consumers. Furthermore, the availability of features such as the well-regarded infotainment system enhances its appeal, ensuring that it remains a strong contender in the used car market.
Recommended Purchase Considerations
When considering a purchase, factors such as the vehicle’s reliability and safety ratings should weigh heavily in decision-making. The Kia Soul EX is often praised for its durability and low maintenance costs, which are appealing traits for any potential buyer. Moreover, the robust warranty coverage offered by Kia provides an additional layer of security. A unique selling point to consider is the vehicle’s distinctive design and ample cargo space, which can cater to various lifestyle needs. However, future buyers should also take note of any potential feature limitations in the EX trim compared to higher trims and weigh those against their specific requirements.
Future Resale Viability
Future resale viability is another crucial aspect when pondering the purchase of a used 2020 Kia Soul EX. The characteristics that make this vehicle desirable today—like its solid reputation for reliability—can also influence its market performance down the line. As a general rule, vehicles from brands known for longevity retain better resale value. The Soul benefits from a niche appeal due to its unique styling compared to traditional sedans, which can contribute positively to its attractiveness in the resale market. Nonetheless, potential buyers should remain aware of factors such as current mileage, sales trends in the segment, and condition at the time of sale.
In summary, the used 2020 Kia Soul EX emerges as a compelling candidate for anyone looking to join the ranks of Kia owners. This model embodies a harmonious blend of practicality, cost-effectiveness, and versatility, making it a strategic choice amidst today’s automotive landscape.



